Posted 3780 days ago
Republic Services is seeking an Operations Supervisor for its Marshall operation.
Job description
Position Summary
Within a division, the Operations Supervisor-Collections is responsible for supervising the collections activities for commercial, residential and roll-off (industrial) customers, as well as container delivery and pick up, in a geographically dispersed area.
The Operations Supervisor oversees dispatchers, operations clerks, drivers and helpers, who are responsible for the route system for commercial, roll-off and residential customers throughout the division.
The Operations Supervisor works with his or her Operations Manager and the General Manager to implement tactical initiatives to drive functional excellence and budget achievement.
The Operations Supervisor-Collections ensures adherence to all safety and accident prevention programs and oversees operations under his or her area of responsibility to ensure compliance with all safety standards.
Principal Responsibilities
• Provide supervision for the collection operations of a division by providing management oversight to drivers, helpers, dispatchers and operations clerks, who are responsible for the safe and efficient daily operations of the division.
• Oversee staff, including hiring, training, coaching, performance management; develop supervisory goals and objectives; and effective resolution of safety issues and claims.
• Resolve unusual service requests, equipment breakdowns and schedule changes.
• Conduct ReSOPs to ensure safety and productivity procedures that enhance the customer experience are being followed.
• Execute operational plans to achieve or exceed the division’s budgeted goals.
• Lead collections activities to ensure overall operations meet safety, compliance and P & L objectives.
• Establish productivity goals where needed; ensure adherence to operating standards; and manage labor hours and disposal expenses.
• Coordinate with Maintenance Department to ensure all equipment remains in working order and in compliance with safety standards. Oversee effective safety and accident prevention programs to ensure all reasonable actions are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain effective loss control and safety program.
• Lead operations to ensure compliance with all standards including environmental, operating, regulatory, safety, accounting and ethics.
• Perform other job related duties as needed or assigned. (The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.)
Minimum Qualifications
• High School Diploma or GED.
• Minimum of 1 year of lead or supervisory experience.
• Minimum of 2 years of experience in an operations environment.
Preferred Qualifications
• Previous experience in the waste services industry.
• Class A or B CDL license with air brakes endorsement.
• Experience in labor relations valued.
Other Knowledge, Skills & Abilities
• Able to direct large staff.
• Is process-oriented and results-oriented in setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success and marshaling resources to accomplish goals and objectives.
• Demonstrated problem-solving, analytical, critical-thinking and decision-making skills.
• Is collaborative; builds and works with teams.
• Creative thinker who challenges conventional solutions.
• Demonstrates and promotes ethical behavior.
• Has strong leadership skills and proven judgment of talent, with an emphasis on hiring and developing high performance teams.
EEO Statement
Republic Services is an equal opportunity employer.