Navigations, Inc., of Battle Creek, is seeking an Operations Manager. (Navigations Inc. is an AbilityOne sub-corporation of Goodwill Industries of Central Michigan’s Heartland.)
This is a full-time salaried position which requires work related to management and general business operations. It also requires the exercise of discretion and independent judgment to matters of significance.
Essential Job Functions
• Ensure a positive work environment that promotes teamwork.
• Supervise and support Government Projects Manager to ensure regulations are adhered to with regard to personnel in the performance of contractual obligations and that the contract services provided are being fulfilled according to guidelines.
• Assist Government Projects Manager with Yearly Performance Appraisals and Corrective Actions as necessary.
• Schedule and conduct regular meetings with Government Projects Manager and supervisors to address issues and concerns.
• Manage all project budgets with regard to expenditures and purchases with Vice President of Navigations oversight.
• Work with Vice President of Navigations on company objectives both current and future.
• Work with Vice President in developing a risk management evaluation process for organization.
• Assist Government Projects Manager with investigation of customer issues and complaints as they might occur and establish resolutions as needed.
• Be proactive in the establishment of rules and procedures to prevent customer complaints.
• Work with Vice President of Navigations in researching new business opportunities.
• Work with Government Projects Manager and supervision to address and resolve any contract concerns.
• Prepare and implement Quality Control Plans and other documents as required by contract and ensure they meet compliance.
• Ensure contract billings are submitted timely and accurately.
• Assist as needed with all equipment purchases made to support performance of contracted operations with Vice President oversight.
Results Expected
• Ensure the performance of Navigations personnel complies with the contract requirements.
• Ensure that the overall operations of Navigations are running smoothly.
• Work with Government Projects Manager to ensure desirable work environments and that concerns are addressed in a professional and effective manner.
• Ensure all government contract quality obligations are met.
• Maintain expenditures within contractual budget guidelines.
Position Qualifications
• Must be able to obtain/maintain Homeland Security Clearance
• Bachelors degree in Business or Accounting or equivalent experience
• Five or more years of progressively more responsible management experience
• Excellent organizational, attention to detail and communication skills.
• Excellent people skills.
• Strong financial knowledge and skills.
• Computer skills as related to communication and data tracking. (Excel, Word, E-mail)
• Familiar with Government contract work/bidding beneficial.
• Working knowledge of military operations and protocols beneficial.
• Ability to work in fast paced environment with multitasking skills.
• Quality Control Plan and associated document creation, editing and implementation.
• Policy and procedure creation, editing and implementation.
Physical Environment/Working Conditions
• Indoors, and outdoors in all weather conditions (hot, cold, rain, snow).
• Work around potentially dangerous equipment.
• Lifting, twisting, bending, reaching, standing, extended walking.
• Exposure to chemicals normally used in the performance of duties related to all aspects of grounds maintenance, restroom cleaning, janitorial and housekeeping.
Desired Skills and Experience
Bachelor's degree in Business or Accounting
Five or more years of progressively more responsible managerial experience
Knowledge of Federal Contract Work and Bid process helpful
Working Knowledge of government and military protocols helpful
Facilities knowedge helpful
Company Description
Navigations, Inc. is an AbilityOne sub-corporation of Goodwill Industries of Central Michigan’s Heartland for the exclusive purpose of the implementation of Federal, State and Local service contracts and the employment of persons with significant disabilities in the performance of the contracts awarded. Currently we serve the federal government in custodial, landscaping and housekeeping services and are seeking an Operations Manager to report to the Vice President.
This is a full-time salaried position which requires work related to management and general business operations. It also requires the exercise of discretion and independent judgment to matters of significance.